I was a passenger in a car accident and felt neglected when the insurance company ignored me and my injuries. I reached out to Ms. Hay and she was AMAZING! She was very knowledgeable and attentive. She helped me understand the process and feel comfortable so I could use my time to focus on getting better. And I can’t forget she got me double the amount I thought I was going to get for my settlement! I will definitely refer her to anyone who can use her services!